TERMS OF SERVICE

Last updated: June 2025

These Terms of Service (“Terms”) govern your registration for and participation in any event within the Mastering AI Series (each an “Event”), presented by Konnect Koncepts Ltd (“we,” “us,” “our”). By registering for or attending an Event, you (“you,” “Participant”) agree to these Terms.

If you do not agree, please do not register or attend.

  • Event: any workshop, seminar or training session offered under the Mastering AI Series banner.

  • Participant: any individual or group attending an Event.

  • Registration: your completed online form, followed by our issuance of an invoice and your payment.

  • Materials: all presentations, slide decks, handouts, software examples and related content provided in connection with an Event.

DEFINITIONS

REGISTRATION & PAYMENT

  1. Process: complete our online registration form → we issue an invoice → you pay immediately upon receipt of the invoice, either by direct bank transfer (with remittance advised to enquiries@konnect-koncepts.com) or by credit card (transaction fees may apply).

  2. Payment terms: payment is due immediately to secure your seats; GST is added where applicable.

  3. Late payment: no late-payment fees apply, but we ask you to settle invoices promptly. We reserve the right to withhold Event access until payment is received.

  1. Seat Reassignment & Rescheduling
    Preference is for the original booker to reassign seats to colleagues or contacts in their network. If no one can attend, we will offer to reschedule your group to a future session at no extra cost.

  2. Cancellations & Refunds

    • ≥ 10 days before the Event: 100% refund

    • 5–9 days before the Event: 50% refund

    • ≤ 4 days before the Event: 0% refund

  3. How to Cancel or Request a Transfer
    Email your booking reference and request to enquiries@konnect-koncepts.com. We’ll confirm whether reassignment, rescheduling or cancellation applies and process any refund per the above scale.

CANCELLATION & TRANSFERS

By attending, you agree to:

  • Provide accurate registration information (we may verify details at check-in).

  • Conduct yourself professionally and respectfully; engage with curiosity without putting others on the spot.

  • Respect venue rules, communal spaces and other attendees’ property.

  • Bring and maintain your own laptop or tablet (we supply Wi-Fi and power outlets).

  • Refrain from audio/video recording, photography or screen capture of any Event content.

PARTICIPANT OBLIGATIONS

  • All Materials are owned by Konnect Koncepts Ltd and/or its partners (including Mosaic Partners).

  • You may use Materials for your personal, in-house reference only.

  • Any external distribution, publication or commercial use of Materials requires our prior written permission.

INTELLECTUAL PROPERTY

PERSONAL INJURY & EQUIPMENT DAMAGE

You participate in the Event at your own risk. Konnect Koncepts Ltd and its partners disclaim all liability for any personal injury (including loss of life) or damage to personal property (including electronic devices) arising directly or indirectly from attendance at the Event, use of venue facilities or any electrical/technical faults. You are responsible for bringing and maintaining your own equipment in safe working order.

LIMITATION OF LIABILITY & DISCLAIMERS

  • As-is delivery: Events and Materials are provided “as is” without any warranty of fitness for a particular purpose, accuracy or completeness.

  • No outcome guarantee: while designed to be actionable, we cannot guarantee specific results or performance improvements.

  • Liability cap: to the maximum extent permitted by law, our total liability in connection with any Event is limited to the total fees you have paid for that Event.

You agree to indemnify, hold harmless and defend Konnect Koncepts Ltd and its partners (including Mosaic Partners) from and against all claims, liabilities, losses, damages, costs or expenses (including reasonable legal fees) arising out of your breach of these Terms, wilful misconduct or negligent acts or omissions during the Event.

INDEMNIFICATION

Our Privacy Policy explains how we collect, use and disclose your personal information. By registering, you consent to that policy.

PRIVACY

We may update these Terms from time to time. Material changes will be communicated by email to registered Participants. Continued participation after notice constitutes acceptance of the revised Terms.

ADMENDMENTS

GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of New Zealand. You submit to the exclusive jurisdiction of the New Zealand courts, sitting in Auckland, to resolve any dispute.

All legal notices under these Terms must be sent to:

Konnect Koncepts Ltd
PO Box 27, Albany Village, Auckland 0755, New Zealand
Email: enquiries@konnect-koncepts.com
Phone: +64 9 392 9868

NOTICES